Hearing Aid FAQ

Here we will answer many of the most common questions about hearing aids. Click on one of the question links below to bring up the answer, or scroll down the page to find the same common questions and their answers.
What is the difference between a physician practice and a hearing aid dealership?
At ENT Specialists we have 4 board certified physicians who are readily available to assist with any medical or surgical problems that may arise with your ears. This is an added benefit as we also have licensed audiologists who are well equipped to diagnose hearing disorders and make appropriate recommendations for amplification. We also offer many different brands with numerous different models as opposed to franchise Hearing aid dealerships, on the other hand, only have audiologists or sales personal who are interested in the sale of a hearing aid. They are not equipped to treat medical problems, nor can they perform surgery to correct certain types of hearing loss.
What is the BEST hearing aid available?
The best hearing aid available is completely dependent on the person buying the hearing aid. It is important for the individual to see each of the various options, try them on, and choose a device that is sensible for their individual hearing loss and for their budget. There are many different brand names and each of these brands carries a number of different models. It is important to speak with someone who can help you sort through all of these different options and find the device that makes the most sense for you.
What is a digital hearing aid?
Digital technology has revolutionized the way hearing aids process sound, in the same way that compact disc (CD) players have changed how we listen to music. Digital hearing devices represent a majority of the hearing aids that are being sold today. With digital hearing aid technology, listening comfort and speech clarity can simultaneously be provided with an automated volume control. All digital hearing aids are programmable (a computer is used to set the devices specifically for a client’s needs) but not all-programmable hearing aids are totally digital. Digital hearing aids are the most sophisticated amplifying devices currently available.
What is an open-fit or open-style of hearing aid?
This style of hearing aid allows the patient to hear natural ambient sound as well as the amplified sound from the hearing device. It was originally designed to help people with a high frequency hearing loss but is now adaptable to many types of hearing loss. This style of hearing aid is also very comfortable, allows for a quick and easy fitting without the use of ear molds, and due to its small size is virtually invisible when worn.
I’ve been told that hearing aids cannot help a “nerve deafness” like mine. Is this true?
Unfortunately, this is one of the myths still being perpetuated by uninformed people. Most people who have hearing difficulties may well benefit from expertly prescribed hearing aids. The most qualified professional to consult about your individual hearing problem is an Ear, Nose, and Throat physician as well as an audiologist – they know about hearing, hearing loss, and whether or not you would benefit from amplification.
Would surgery help correct my hearing loss?
There are different types of hearing loss and it is true that certain types can be corrected with a surgical procedure. This can be determined after you meet with the audiologist and undergo a hearing test. You will then meet with the physician to discuss your results and the options that would be best for you.
How much do hearing aids cost?
The price of hearing aids varies tremendously depending on the type and style that is right for you. As a general rule, you get what you pay for. A smaller hearing aid with sophisticated technology will cost more than a bulky device. Hearing aids that are less than $1000 typically are not adequate to address the needs of most people. We ensure our patients that they are paying very competitive prices and they absolutely will receive quality service for all of their hearing needs.
Does insurance cover the costs associated with hearing aids?
Most health insurance companies provide hearing aid benefits, oftentimes covering most, but not all, of the associated costs. Our group participates with most insurance plans and we will be happy to check your insurance benefits for you. Sole medicare does not cover hearing aids. Most insurance plans will require medical clearance before reimbursing for these costs.
What is included in the cost when I purchase hearing aids?
After purchasing hearing aids, you will also receive a one-year supply of batteries, a dehumidification box, a standard manufacturer’s warranty, and a loss or damage warranty. You will have 30 days to decide whether or not you wish to keep the hearing aids. Our audiologist will continue to work with you to help with any problems or difficulties that may arise after the purchase.
Is there a trial period available?
After purchasing your hearing aids, you will have 30 days to trial the hearing aids. If you are not completely satisfied, you may return the hearing aids for a full refund minus a restocking fee of $150 for a single hearing aid or $200 for a pair.
What payment options do I have?
Our goals are to provide quality care at a reasonable price and in a timely fashion. We want patients to feel that they have received affordable hearing care and that plenty of options are available for payment. We accept payment by cash, check, or credit card. We also offer financing for qualified buyers through Care Credit which provides for a 12 month interest free payment plan.
Who do I contact if I have any further questions?
Please feel free to contact us directly at (248) 477-7020 in Novi or (810) 844-7680 in Brighton. You may also use our contact form for direct email communication.